Please contact the district or school with any questions regarding this position.

Primary Purpose:

Design, coordinate, oversee, and direct the programs that encourage family and parental engagement; identify and resolve problems affecting attendance and academic success. Assists schools in addressing the needs of low income and culturally and/or linguistically diverse students and families.


Minimum – Bachelor’s degree in education, social work, or other appropriate field
Preferred – Master’s degree in education, social work, or other appropriate field
Special Knowledge/Skills:
  • Strong communication, public relations, and interpersonal skills with people from all social,educational, and economic backgrounds
  • Strong organizational and time management skills; ability to meet established deadlines Excellent written and verbal communication skills
  • High degree of computer proficiency using Google Suite
  • Preferred – Bilingual (Spanish) 
  • Three years’ experience in an educational and/or social work setting
  • Experience in fiscal/budget management, data reporting, and management information systems
  • Demonstrated competence in program development, marketing, implementation, and evaluation
  • Working knowledge of local youth/family service organizations
  • Experience working with and managing grant-funded programs

Major Responsibilities and Duties:

  1. Provide excellent customer services experience for parents, schools, and community members to foster a collaborative learning environment
  2. Assist the district and schools in resolving educational and diversity issues affecting educators, students, parents and community
  3. Actively monitors issues to determine if there are trends in that can be addressed at the campus or district level
  4. Assist to foster, create, and maintain a responsive and welcoming school culture and learning environments for parents, families and community partners
  5. Maintain a Family Resource Center that informs and provides families with linkages to available/relevant community resources
  6. Plan & organize Family Support Services
  7. Provide guidance and resources toward developing family-focused campus faculty & staff
  8. Track & maintain family participation data; prepare & provide reports as required
  9. Make home visits and facilitate several modes of effective communication among school personnel, students, parents/guardians, community agencies, and the justice courts
  10. Possess a working knowledge of the current compulsory education laws; i.e., The Texas Family Code, the Texas Education Code, and CISD policy
  11. Collect, organize, and disseminate pertinent data that relates to student attendance problems
  12. Prepare absenteeism information to serve the legal process
  13. Serve as a specialist for an area of targeted support such as after school programming, tutoring, or communication
  14. Be available to work flexible hours to accommodate evening and weekend activities
  15. Perform other job-related duties as assigned
  16. Maintain confidentiality of information
  17. Follow district safety protocols and emergency procedures
  18. Alternative means of completing job duties
  19. Other duties as assigned

Supervisory Responsibilities:


Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Use of a school vehicle; standard office equipment including personal computer and peripherals
Posture: Prolonged sitting; occasional standing or walking; bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions including frequent keyboarding and use of mouse; o Frequent hand motions including the use of hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Lifting: Occasional light lifting and carrying (under 15 pounds)
Environment: May work prolonged or irregular hours; occasional districtwide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress